When every second counts, SmartResQ moves first.
One hold of a button sends your location, the nearest ambulance, and the receiving hospital into motion — together, in real time.
Built for India · 108 fallback always one tap away · Consent-first, ABDM-ready
The problem
The minutes we lose between systems are the minutes that decide outcomes.
Ambulances don't know where you are. Hospitals don't know you're coming. Command can't see the picture in one place. SmartResQ removes the seams — so care starts the moment help is asked for.
Average urban ambulance response time in Indian metros
Cardiac arrest survival — golden hour lost in coordination
Emergencies where the hospital learns the patient is arriving on arrival
How it works
One SOS. Three systems moving as one.
Hold to get help
A single, unmistakable button. Press and hold — we capture your location, health card, and situation in one motion.
The nearest ambulance is already moving
Auto-dispatch matches the closest crew. You see the ambulance, the crew names, and a live ETA counting down.
The hospital is ready for you
Pre-arrival vitals and context stream to the receiving ER. Your care team is waiting before you walk in.
V2.1 · depth built for real scenarios
Designed for the worst moment of someone's day
Cardiac arrest, six-victim car crash, rural areas with only basic ambulances, non-English speakers, false alarms — the system handles each without dead ends.
Criticality-aware dispatch
SOS captures type + severity + how many people + who-for. Cardiac gets an ICU unit with a defibrillator; trauma gets ALS with a spine board; obstetric goes to a maternity hospital. The wrong ambulance is a broken system.
Multi-patient, multi-unit
A car crash with six people dispatches multiple ambulances — possibly to multiple hospitals — under one coordinated incident, not six duplicate calls.
Escalate loudly, never fail silently
If only a Basic-Life-Support unit is near a critical case, we send it AND flag the capability gap so a higher-tier unit or hospital transfer can catch up in parallel.
Hospital ready before arrival
The receiving hospital is notified the moment dispatch assigns them — sees the case, ETA, onboard equipment, and can Acknowledge / Assign bed. The requester and crew see the ack.
Live incident screen, not a blank wait
Real-time status stepper, assigned unit with crew + equipment, moving-map with ETA, two-way chat auto-translated, and per-patient rows for mass casualty.
Can't answer? Send max help.
One big button that skips every question and dispatches ICU-tier ambulance to the location — for cardiac arrests, bystander reports, and injured hands.
Real AI, real translation
Voice-describe the emergency and AI extracts type + severity into the form. Chat between patient and crew is auto-translated in both directions via a secure backend — no static language bundles.
Update or cancel any time
Deterioration alerts fire when severity is upgraded mid-transit. False alarms are cancelled with a reason and the crew stands down server-side.
For everyone in the loop
Four apps in one — each purpose-built for what you must do.
For the person in crisis
The app opens straight to SOS. Big button, calm words, no menus in the way. Loved ones are notified automatically.
For the ambulance crew
Rugged, glanceable dispatch. Accept, navigate, capture vitals, pre-notify the hospital, and hand over — one tap at a time.
For the hospital
A live incoming board sorted by acuity. Streamed vitals and ETA. Confirm readiness with a single acknowledge.
For operations
The city on one map. Watch every incident in flight. Manually reassign in seconds when a case needs a human hand.
New in SmartResQ
An AI-native ecosystem — from the first second to national policy.
Consent-first, multilingual and calm for the people who are hurting — powerful for the people making decisions.
AI triage co-pilot
Every crew and ER gets calm, explainable AI guidance — suggested acuity, likely cause, and next best action — always advisory, never automatic.
Multilingual & voice
Speak or read in your language. SmartResQ adapts across English, हिन्दी, தமிழ், తెలుగు, বাংলা and more — with voice prompts when hands are busy.
Computer-vision injury capture
Snap a photo at the scene. On-device vision drafts a structured injury assessment so hospitals are ready before arrival.
Auto-insurance & NHCX claims
Discharge assembles a clean, consented claim automatically — less paperwork for families, faster settlement for hospitals.
Unified live timeline
One incident, one shared story — SOS, dispatch, vitals, handover and discharge stitched into a single tamper-evident timeline.
National policy console
De-identified, k-anonymous dashboards — heatmaps, causes and response-time SLAs — so policymakers can act on real evidence.
Trust & security
Built to be trusted at the worst moment of someone's day.
We treat every screen as if a frightened person is looking at it. Nothing flashes. Nothing shouts. Everything you need is exactly where your thumb already is.
Consent-first
Your health data moves with you, only when you say so.
ABDM-ready
Designed to align with India's national health-data standards.
Tamper-evident audit
Every action on every incident is timestamped and traceable.
A calmer, faster answer to "call an ambulance."
Open SmartResQ. Everything else is already in motion.